Returns & Exchanges

At TNS Hair, we want you to love your look, which is why we offer a 30-day return policy on all unopened and unused hair care products and tools. To maintain hygiene standards, items must be returned in their original packaging with all security seals intact.

Return Process

• 1.
  Initiate Your Request

  Log in to your TNS Hair account or visit our Returns Portal with your order number and email address to start the process.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original boxes, ensuring all protective inserts and accessories are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.